The Scott Equipment Sales, Tech Team and Customer Service Teams work hand-in-hand with our customers to provide automation solutions and top-tier technical support. With a focus on delivering expert advice, reliable products, and exceptional service, the combined team ensures that your business needs are met with precision and care. From sales consultation to technical troubleshooting, Scott Equipment’s professionals are dedicated to supporting your projects and keeping your operations running efficiently.
Scott Equipment Company Customer Service Team
Deanna Mullis
VP of Customer Service
Deanna has proudly served Scott Equipment since 1992. Over the course of her career, Deanna has held a variety of roles across the organization, giving her a deep, well-rounded understanding of the business and its customers.
In her current role, she oversees purchasing, inventory control, and special customer contracts, ensuring operational excellence while maintaining strong vendor and customer relationships.
Outside of work Deanna enjoys running, attending Bootcamp classes and spending as much time as possible with family and friends. Her favorite place to unwind is the beautiful beaches of North Carolina.
Cale Ervin
Customer Service Manager
Cale has worked for Scott Equipment for a total of 23 years beginning in 1989 and held the title of Warehouse Manager, Shop Coordinator, Customer Service & Outside Sales during a 10 year period. He returned to the SEC Family in 2012 as our Customer Service Manager.
Cale enjoys spending his down time with family and taking care of the animals at his small farm. He also umpires fastpitch softball and calls upwards of 300 to 400 games per year!
Laura Bumgarner
Customer Service Representative
I’ve been part of the Scott Equipment family for 21 years in various roles, but currently as a Key Account Manager on the customer service team.
When I’m not at work, I’m spending time with my husband, our two kids, and our two dogs. We’re big fans of beach trips, day trips to Appalachian and I’m always up for a good Broadway show!
When I get some free time, you’ll usually find me crocheting or with a good book.
Cheri Bennet
Customer Service Representative
I have been with Scott Equipment since 2019. I have enjoyed getting to know our customers and helping them to get quotes and orders processed. I am a native Charlottean born and raised in the area.
In my spare time I like to hang out with my kids and boyfriend. I like to say that I live the Big Bang Theory life. Going to Comi-Cons and meeting celebrities. I also have a collectable store that I work on the weekends. Never a dull moment in my life.
Amanda Bennet
Customer Service Representative
Hired in 2019 in customer service. Native of Charlotte.
In our free time, my husband and I enjoy family time with our adult children, visiting National Parks, sitting on beaches, and Appalachian State Football. Hobbies include Bible study, hiking, baking & flower gardening. We have a greyhound that retired from FL racing.
Lee Sossamon
Customer Service Representative
Lee Sossamon joined Scott Equipment in 2013 and is a member of the Inside Sales and Customer Service Team. Known for bringing a little sunshine to every interaction, Lee takes pride in helping customers find the right solutions for their needs.
Outside of work, Lee enjoys spending time with his family—often found camping and making memories along the way. During the holiday season, he also spreads cheer as Santa, bringing smiles to children and families alike.
Shannon Stanley
Customer Service Representative
Shannon has been a member of the Scott Equipment family since 2023 when she joined our customer service team. She enjoys building relationships with customers using a people-focused, solution driven approach.
Outside of her professional role, Shannon and her husband, Matt, operate an alpaca farm in McConnells, SC. They open their farm for tours and agritourism events, allowing families the opportunities to spend time outdoors and interact with some amazing animals.
Bailey Fink
Customer Service Representative
Joined the team in 2025 as a Customer Service Representative. Outside of the office, I am an avid explorer who enjoys hiking with my dog and discovering the latest local food spots. Above all, I value quality time with my family, which keeps me energized and inspired to deliver my best work every day.